FREQUENTLY ASKED QUESTIONS
ABOUT CLINK CLINK
Clink Clink is an online wine concierge providing leading sommelier services, designed to add a touch of oomph to your drinking experience. Through multiple channels in Singapore and abroad, our team has access to an extensive range of wines and is equipped to advise you based on your drinking preferences. In addition to these bespoke offerings, you may choose to have a glimpse of the experience through our expertly curated themed bundles and accessories.
Is this a subscription-based service?
Clink Clink offers a personalised service based on your drinking preferences—every bottle we recommend is tailored specifically to your tastes. There are no strings attached and no commitment to a subscription is required.
Though, if you are interested in a subscription-based relationship with us, we’re happy to indulge.
How does it work?
1. GET FRIENDLY
Confide in us—with just a few quick questions, we’ll be able to curate a wine list that’s just right for you and there’s no stopping until it’s perfect.
2. NO BARREL UNTURNED
With a $600 minimum spend, we’ll scour our network of over 100 suppliers and producers. If it’s not already in our cellars, we’re prepared to traverse oceans just to track your bottle down.
3. CLINK TO HAPPINESS
All there is left to do is clink and drink! Enjoy your personal selection of bottles, delivered to your doorstep—and when the bubbles settle, let us know how we can do better for your next round.
Do you have a physical store?
Clink Clink operates online, allowing you the freedom and comfort of shopping at your own time and place—whether you’re on a couch or on the move. Sit back, sip and leave the heavy-lifting to us.
I don’t see what I want on your website, is this all that’s available?
Never judge our somms by their cellar—the bundles on our website represent just a tiny fraction of our selection. Clink Clink has access to over 100 suppliers and producers around the world, we’ll be glad to work closely with you to find out exactly what you need.
DRINKING MADE EASY
I’d love to find something interesting to drink, but I’m not sure if I can hit the minimum spend?
Sharing is caring, round up the mates and split the order—as long as there is only one delivery address and one person in charge of payment, why not?
How long will delivery take?
Clink Clink strives to have all orders delivered within 3 working days upon confirmation. If any issues arise, our team will work closely with you to keep you updated.
How can I contact Clink Clink?
Our WhatsApp line operates from Mondays to Fridays, 9.30am to 6pm—in the spirit of drinking, we’re closed on weekends and public holidays as well.
Alternatively, drop us an email at firstname.lastname@example.org
What payment methods do you accept?
We accept Visa, Mastercard and American Express.
Could you help me out for my wedding, bridal shower, birthday or maybe my dog’s bar mitzvah?
Good wine loves great parties. We are happy to help you stock up on some excellent bottles for tasting nights, recommend wine for an anniversary, or even locate a special vintage for the bride and groom.
Can I include a gift message?
Of course. Inform our team and we will make sure your message is delivered with the bottle, in a beautiful crafted card befitting the occasion.
Are you able to provide services in-person?
While most of our work is done online, we are happy to discuss in-person services or live events on a bespoke basis—including private tastings, intimate wine-themed parties, even team-bonding experiences. Feel free to discuss the possibilities with us!